AAP Status Update: Invoices processing and email invoice ingestion affected

Incident Report for AppZen

Resolved

This incident has been resolved
Posted Jan 29, 2026 - 03:04 PST

Update

We are continuing to monitor for any further issues.
Posted Jan 28, 2026 - 15:18 PST

Monitoring

Issue has been identified & system is recovering from backlog. We are continuing to monitor for processing progress & confirm no further issues.
Posted Jan 28, 2026 - 12:41 PST

Investigating

We are currently investigating this issue.
Posted Jan 28, 2026 - 11:56 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2026 - 09:39 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 28, 2026 - 09:25 PST

Investigating

We are currently experiencing issues in AAP wherein:
-Invoices may get stuck in Processing or Validating status
-Email invoice ingestion may be delayed or stalled

Our team is investigating this at the highest priority.

We apologize for the inconvenience and will share updates as they become available.
Posted Jan 28, 2026 - 07:54 PST
This incident affected: AppZen Autonomous AP (Invoice Processing).