All Systems Operational
Advanced Analytics ? Operational
90 days ago
100.0 % uptime
Today
Expense Audit Operational
90 days ago
99.89 % uptime
Today
Expense Audit ? Operational
90 days ago
99.89 % uptime
Today
Mastermind Analytics Operational
90 days ago
100.0 % uptime
Today
Mastermind Analytics Operational
90 days ago
100.0 % uptime
Today
AppZen Autonomous AP Operational
90 days ago
100.0 % uptime
Today
AAA API ? Operational
90 days ago
100.0 % uptime
Today
Invoice Processing ? Operational
90 days ago
100.0 % uptime
Today
AppZen Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2024

No incidents reported today.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - This incident has been resolved.
May 9, 07:47 PDT
Update - We are continuing to monitor for any further issues.
May 9, 06:23 PDT
Monitoring - We are currently seeing improvements in the workflow action and will continue monitoring moving forward.
May 9, 05:35 PDT
Identified - We have noticed delays in the workflow status updating in Concur after actioning a report in AppZen. This is caused by an error response from the Concur API for some applicable customers.

We have opened a case with Concur to investigate further and we will keep you updated. We apologize for the inconvenience caused due to this.

May 9, 03:17 PDT
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Resolved - This incident has been resolved.
May 6, 17:03 PDT
Update - We are currently in the Monitoring phase
The number of reports stuck in Pending Auto Audit is reducing gradually

May 6, 15:38 PDT
Update - The fix was rolled out.
We are currently in the Monitoring phase

May 6, 14:15 PDT
Monitoring - A fix has been implemented & we are monitoring the same.
May 6, 13:12 PDT
Identified - The issue has been identified and a fix is being implemented.
May 6, 12:22 PDT
Investigating - We have identified an issue with Reports Getting Stuck in Pending Auto Audit

The team is currently addressing the matter as a top priority. The Incident Response Team has been activated and is probing the root cause of the incident. We will provide you with updates on the progress.

May 6, 12:22 PDT
Resolved - We have Re-run the audit for all the invoices and marking the Incident as resolved
May 6, 16:31 PDT
Update - We have fixed the invoices stuck in Validating state
We are currently working on the invoice in Processing state

May 6, 15:39 PDT
Update - We are currently working on the invoice in Validating state
May 6, 14:15 PDT
Update - We have fixed all invoices stuck in Approval Workflow
We are currently working on the invoice in Validating state

May 6, 13:12 PDT
Monitoring - A fix has been implemented & we are monitoring the same.
May 6, 11:44 PDT
Identified - We have identified an issue with AppZen's Invoice Processing.

The team is currently addressing the matter as a top priority. The Incident Response Team has been activated and is probing the root cause of the incident. We will provide you with updates on the progress.

May 6, 11:38 PDT
Monitoring - A fix has been implemented & we are monitoring the same.
May 6, 09:16 PDT
Identified - The issue has been identified and a fix is being implemented.
May 6, 08:46 PDT
Investigating - We have identified an issue with AppZen's Invoice Processing.

The team is currently addressing the matter as a top priority. The Incident Response Team has been activated and is probing the root cause of the incident. We will provide you with updates on the progress.

May 6, 08:24 PDT
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.