All Systems Operational

Advanced Analytics Operational
Expense Audit Operational
Expense Audit Operational
Mastermind Analytics Operational
Mastermind Analytics Operational
AppZen Autonomous AP Operational
AAA API Operational
Invoice Processing Operational
AppZen Support Portal Operational
AppZen Inbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Resolved - This incident has been resolved.
Oct 22, 22:58 PDT
Update - We are continuing to monitor for any further issues.
Oct 22, 14:50 PDT
Monitoring - A fix has been put in place, and processing capacity has been increased. Processing is returning to normal, and invoices are moving to their correct status. Invoices delayed earlier will be processed automatically and do not need to be resubmitted. We are monitoring closely to confirm full recovery.
Oct 22, 14:45 PDT
Investigating - We are investigating reports that some invoices in Autonomous AP are remaining in “Processing” status longer than expected. Some customers may also see slower processing times across other AppZen products. Our engineering team is actively investigating, and we will provide an update within 60 minutes.
Oct 22, 14:43 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Resolved - Description

Between 15:34 and 19:30 IST (10:04 to 14:00 UTC), some users in our EU region saw intermittent errors. Some requests hung for up to two minutes and then failed. About 9% of EU requests were affected, and the rest worked normally, which is why retries sometimes worked and sometimes didn’t. One of our EU instances stopped completing its calls to two internal services: one checks user permissions and the other loads account configuration. That instance kept passing our automated health checks, so it stayed in service, and no alert went out. No data was lost or changed.

Fix

We replaced the affected instance. Errors stopped right away, and service has been stable since.

Oct 20, 05:30 PDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.