All Systems Operational

Advanced Analytics ? Operational
90 days ago
100.0 % uptime
Today
Expense Audit Operational
90 days ago
99.76 % uptime
Today
Expense Audit ? Operational
90 days ago
99.76 % uptime
Today
Mastermind Analytics Operational
90 days ago
99.98 % uptime
Today
Mastermind Analytics Operational
90 days ago
99.98 % uptime
Today
AppZen Autonomous AP Operational
90 days ago
99.91 % uptime
Today
AAA API ? Operational
90 days ago
100.0 % uptime
Today
Invoice Processing ? Operational
90 days ago
99.83 % uptime
Today
AppZen Support Portal ? Operational
90 days ago
100.0 % uptime
Today
AppZen Inbox Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - This incident has been resolved.
Nov 6, 15:38 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 13:28 PST
Investigating - AppZen's backend team is currently investigating the issue.
Nov 6, 09:42 PST
Nov 5, 2025
Resolved - This incident has been resolved.
Nov 5, 21:48 PST
Update - We are continuing to monitor for any further issues.
Nov 5, 21:47 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 10:31 PST
Identified - We have identified the issue and implemented a fix. Report statuses are now flowing correctly to Concur.
It may take some time for all report statuses to be fully updated.
We will provide another update once all reports have successfully synced.

Nov 5, 09:23 PST
Investigating - We are currently experiencing an issue where reports approved or rejected in AppZen are not progressing further in the Concur workflow.
Our team is actively investigating the issue.
We apologize for the inconvenience caused.

Nov 5, 07:50 PST
Nov 4, 2025
Resolved - This incident has been resolved.
Nov 4, 15:17 PST
Investigating - We are currently investigating this issue.
Nov 3, 16:50 PST
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - Report processing operations have returned to normal speed. All queued reports have been cleared, and the system is functioning as expected.
If there are any residual pending reports, they will be cleared shortly.

We appreciate your patience during this incident.

Oct 29, 23:57 PDT
Update - The backlog of queued Expense and Card Audit reports has considerably reduced as processing continues.
We expect the queue to clear within the next few hours and for normal processing speeds to resume soon.

Oct 29, 02:58 PDT
Monitoring - We are currently experiencing a temporary slowdown in report processing due to an unusually high volume of reports. Our teams have implemented changes to improve processing speed, and the backlog is gradually clearing.

We appreciate your patience as we work to fully restore normal processing (this may take a few hours).

We will provide an update once performance is back to normal.

Oct 28, 23:45 PDT
Oct 28, 2025
Resolved - This incident has been resolved.
Oct 28, 18:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 16:04 PDT
Update - We are still investigating the issue on the highest priority and working to resolve it as soon as possible.
Our sincere apologies for the inconvenience, and thank you for your continued patience.

Oct 28, 14:50 PDT
Update - We are continuing to investigate this issue.
Oct 28, 13:30 PDT
Update - We are continuing to investigate this issue.
Oct 28, 13:05 PDT
Update - We are investigating the issue and will keep updating the progress.
Apologies for the inconvenience caused.

Oct 28, 13:02 PDT
Investigating - Users may be unable to log in to AppZen and are getting logged out automatically.
Oct 28, 12:50 PDT