Concur Integration Issue Impacting Multiple Customers

Incident Report for AppZen

Resolved

This incident has been resolved.

Posted Dec 19, 2025 - 02:58 PST

Investigating

We are currently observing an integration issue with Concur that is impacting multiple customers. Due to this issue, the status of expense reports may not be syncing correctly from AppZen to Concur.

Our team is actively monitoring the situation and coordinating closely while awaiting further updates from Concur. We will keep you informed as soon as more information becomes available.

For real-time updates on the Concur outage, please refer to Concur’s status page:
https://open.concur.com/?data-center=us2

Thank you for your patience and understanding.

Posted Dec 18, 2025 - 10:55 PST

This incident affected: Expense Audit (Expense Audit).