AP Inbox – Email Ingestion Issue

Incident Report for AppZen

Resolved

This incident has been resolved.
All invoices submitted to AppZen by email or through an ERP integration have been ingested.
Posted Sep 29, 2026 - 11:03 PDT

Monitoring

We are monitoring the fix implemented to resolve the issue.
Posted Sep 29, 2026 - 10:47 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 29, 2026 - 06:51 PDT

Investigating

Customers may experience an issue where invoices sent to their customer-hosted Outlook/Exchange mailboxes are not being ingested into AppZen AP Inbox.

We are aware of the issue and are working to resolve it on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.
Posted Sep 29, 2026 - 04:30 PDT
This incident affected: AppZen Inbox.
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