Processing Delay - (Degraded Performance)

Incident Report for AppZen

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 22:58 PDT

Update

We are continuing to monitor for any further issues.
Posted Oct 22, 2026 - 14:50 PDT

Monitoring

A fix has been put in place, and processing capacity has been increased. Processing is returning to normal, and invoices are moving to their correct status. Invoices delayed earlier will be processed automatically and do not need to be resubmitted. We are monitoring closely to confirm full recovery.
Posted Oct 22, 2026 - 14:45 PDT

Investigating

We are investigating reports that some invoices in Autonomous AP are remaining in “Processing” status longer than expected. Some customers may also see slower processing times across other AppZen products. Our engineering team is actively investigating, and we will provide an update within 60 minutes.
Posted Oct 22, 2026 - 14:43 PDT
This incident affected: Expense Audit (Expense Audit), AppZen Autonomous AP (Invoice Processing), and AppZen Inbox.