Update - We are continuing to monitor for any further issues.
May 27, 22:33 PDT

Monitoring - A fix has been put in place and we will be monitoring this throughout the next 24 hours.
May 27, 22:33 PDT

Update - The issue has been partially resolved. A fix is in place for users experiencing issues with a password reset. However, there is still a pending issue for a small subset of users trying to login but are unable to login still. This is still being investigated and we will update again shortly.
May 27, 19:00 PDT

Identified - The issue has been identified and a resolution is being put in place. We will update the status shortly.
May 27, 15:36 PDT

Update - We have identified the root cause of the issue and will be preparing an emergency patch. We will update shortly on the timing of this fix.
May 27, 13:37 PDT

Investigating - We are currently investigating a user login issue which is potentially not allowing auditors to login to the system. Also, when resetting a users password, captcha is not displaying due to back end services. This will be updated once we have more information.
May 27, 11:14 PDT