AppZen Status

All Systems Operational

Expense Audit Operational

Advanced Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2018

No incidents reported today.

Nov 19, 2018

Delays in approving/rejecting reports

Resolved - This has been resolved and processing time are coming back to normal.
Nov 19, 11:40 PST

Investigating - We are currently investigating a delay in approving and rejecting expense reports. This appears to be impacting only customers using Concur and we are working with them to resolve the issue.
Nov 19, 08:31 PST

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

ABI Updates Tonight - Analytics briefly unavailable

Completed - The scheduled maintenance has been completed.
Nov 14, 22:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 19:01 PST

Scheduled - We will be making some big changes to how the ABI works this evening and in doing so the Auditor Dashboard will be unavailable from 19:00 PM to 22:00PM pacific standard time.

This will not affect any of the other parts of the applications but the analytics for the auditor dashboard will be unavailable.

The changes include some fixes to how ABI scores are calculated today. We will now be taking into account all high lines and the actions taken by an auditor other than false positives with weights based on the response such as Approved by Management or Risk is correct, but in policy.

Reach out to support or your CSM with any questions.
Nov 14, 15:05 PST

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

Delay in approving or rejecting reports

Resolved - This incident has been resolved.
Nov 10, 11:00 PST

Investigating - We have identified a delay in approving or rejecting reports in AppZen. This appears to be coming from an issue on the Concur end and we have escalated this to Concur.
Nov 10, 07:15 PST

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.