Update - We are continuing to monitor for any further issues.
May 27, 22:33 PDT
Monitoring - A fix has been put in place and we will be monitoring this throughout the next 24 hours.
May 27, 22:33 PDT
Update - The issue has been partially resolved. A fix is in place for users experiencing issues with a password reset. However, there is still a pending issue for a small subset of users trying to login but are unable to login still. This is still being investigated and we will update again shortly.
May 27, 19:00 PDT
Identified - The issue has been identified and a resolution is being put in place. We will update the status shortly.
May 27, 15:36 PDT
Update - We have identified the root cause of the issue and will be preparing an emergency patch. We will update shortly on the timing of this fix.
May 27, 13:37 PDT
Investigating - We are currently investigating a user login issue which is potentially not allowing auditors to login to the system. Also, when resetting a users password, captcha is not displaying due to back end services. This will be updated once we have more information.
May 27, 11:14 PDT
Advanced Analytics ? Operational
90 days ago
100.0 % uptime
Today
Expense Audit Operational
90 days ago
100.0 % uptime
Today
Expense Audit ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020

No incidents reported.

May 27, 2020

Unresolved incident: User login issue.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020
Completed - The scheduled maintenance has been completed.
May 23, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 12:00 PDT
Scheduled - We will be undergoing Maintenance on Saturday May 23rd from 12pm-1pm PDT. There could be potential interruption to your service during this time.
May 14, 10:04 PDT
May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.