Resolved -
This incident has been resolved.
Nov 5, 21:48 PST
Update -
We are continuing to monitor for any further issues.
Nov 5, 21:47 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 5, 10:31 PST
Identified -
We have identified the issue and implemented a fix. Report statuses are now flowing correctly to Concur.
It may take some time for all report statuses to be fully updated.
We will provide another update once all reports have successfully synced.
Nov 5, 09:23 PST
Investigating -
We are currently experiencing an issue where reports approved or rejected in AppZen are not progressing further in the Concur workflow.
Our team is actively investigating the issue.
We apologize for the inconvenience caused.
Nov 5, 07:50 PST